Switchblade Surfboards - Handmade by hand

Shipping & Returns

Shipping Policy

  • Shipping is a flat rate of $20/order for customer orders within Canada and the USA.
  • Shipping is through Canada Post, FedEx Ground or FedEx Express. Orders typically take 5-10 days.
  • Express shipping is possible; the additional cost is the responsibility of the customer. We can offer a quote if requested.
  • For USA Customers: Switchblade Surfboards is not responsible for duties, state taxes or additional fees upon entry.

 

Return Policy

  • Not totally psyched with your gear? No problem. Simply return the item for a full refund or exchange.
  • Returned items must be new / unused / unworn with the original packaging and receipt within 30 days of the purchase.
  • Your refund will be credited back to you in the same format you paid (ie. credit card, cash, $ transfer). Credit card card refunds can take up to 10 days depending on your bank.
  • Please send all returned items to our East Vancouver shop. If product is defective we will pay the costs of shipping both ways.
  • Questions? Please email info@switchbladesurf.com